Important! If you're registering as a new account please email us and we will manually activate it. We're currently experiencing a high number of fake accounts being created and spam being posted into the support forums. You're also always welcome to email in any support questions! :-) We're sorry for any inconvinience. - John at iMagic

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  Topic: Guest Marketing Email Question
imagicsupport

Replies: 1
Views: 194

PostForum: iMagic Hotel Reservation   Posted: Tue Aug 10, 2021 9:02 am   Subject: Guest Marketing Email Question
Hi Barbara,

Thanks for the question on the Email List Wizard.

We don't have that specific option in the Email Wizard at this time. But you could create this list using the export. For that, go t ...
  Topic: Guest Marketing Email Question
imagicsupport

Replies: 1
Views: 194

PostForum: iMagic Hotel Reservation   Posted: Tue Aug 10, 2021 9:00 am   Subject: Guest Marketing Email Question
Is it possible to select a reservation date range for the email wizard? I want to send out emails to guests with reservations covering a specific time frame.


Barbara
  Topic: Deposit report option
imagicsupport

Replies: 1
Views: 239

PostForum: iMagic Hotel Reservation   Posted: Fri Jul 30, 2021 1:20 pm   Subject: Deposit report option
Hi Jaycee,

Thanks for the post on guest deposits. 😊

Yes, you can record payments as deposits for a booking. To enable this select from the main menu "Configure > Advanced > Payment ...
  Topic: Deposit report option
imagicsupport

Replies: 1
Views: 239

PostForum: iMagic Hotel Reservation   Posted: Fri Jul 30, 2021 1:10 pm   Subject: Deposit report option
Good evening!
I see there is a deposit report option on the imagic hotel software "reports" dropdown. I am wondering where it is that we record a deposit so that it would then show up on t ...
  Topic: Separate businesses
imagicsupport

Replies: 3
Views: 304

PostForum: iMagic Hotel Reservation   Posted: Wed Jul 28, 2021 11:00 am   Subject: Separate businesses
There are a few ways to do this. The easiest would be to have two separate databases, one for each location. Then open two instances of iMagic Hotel, one for each database. Then when you perform an ex ...
  Topic: Separate businesses
imagicsupport

Replies: 3
Views: 304

PostForum: iMagic Hotel Reservation   Posted: Wed Jul 28, 2021 10:59 am   Subject: Separate businesses
I have two locations down the street from each other. It’s getting ready to come out of probate. And they will have seperate LLC. In my calendar, I would code certain rooms with a one or two. That w ...
  Topic: Separate businesses
imagicsupport

Replies: 3
Views: 304

PostForum: iMagic Hotel Reservation   Posted: Wed Jul 28, 2021 10:58 am   Subject: Separate businesses
Hi Derrick,

Thanks for the question.

It depends, how are the businesses separate?

John
  Topic: Separate businesses
imagicsupport

Replies: 3
Views: 304

PostForum: iMagic Hotel Reservation   Posted: Wed Jul 28, 2021 10:57 am   Subject: Separate businesses
Hello,
I have two separate businesses that I need to turn over to my accountant. Is possible to separate my businesses on the reservation? Like start another reservation, within the reservation p ...
  Topic: Automatically mark room for cleaning
imagicsupport

Replies: 1
Views: 284

PostForum: iMagic Hotel Reservation   Posted: Fri Jul 09, 2021 10:20 am   Subject: Automatically mark room for cleaning
Hi Kristin,

Thanks for the hotel management questions.

1) There isn't a direct email option, however, you can copy/paste the Confirmation into an email.

2) You can automatically mark a room a ...
  Topic: Automatically mark room for cleaning
imagicsupport

Replies: 1
Views: 284

PostForum: iMagic Hotel Reservation   Posted: Fri Jul 09, 2021 10:19 am   Subject: Automatically mark room for cleaning
Hi there,

We have a few questions:

" Does the program have an email confirmation capability? If so, how do we activate it?
" Is there a way to automatically block off a day in between ...
  Topic: Licensing question
imagicsupport

Replies: 1
Views: 440

PostForum: iMagic Inventory Software   Posted: Fri Jun 04, 2021 11:18 am   Subject: Licensing question
Hi Pavel,

Thanks for the question on inventory licensing.

Yes, a 1 PC license would be sufficient for iMagic Inventory. As you're only using it on 1 PC at any single time.

Regards, John
  Topic: Hotel's Invoice Template
imagicsupport

Replies: 3
Views: 1383

PostForum: iMagic Hotel Reservation   Posted: Fri Feb 12, 2021 3:13 pm   Subject: Hotel's Invoice Template
Hi Mary,

Thanks for the reply.

If you're not sure on editing the Template Files, then I'd suggest backing them up first. If you copy them to another folder that will do that, then if an issue oc ...
  Topic: Hotel's Invoice Template
imagicsupport

Replies: 3
Views: 1383

PostForum: iMagic Hotel Reservation   Posted: Fri Feb 12, 2021 3:10 pm   Subject: Hotel's Invoice Template
Dear John

Many thanks for your response to my query.

I have a concern about editing the files in Templates - they appear to be linked in some way to the information in our booking system. If I e ...
  Topic: Simple calendar - sort by
imagicsupport

Replies: 1
Views: 806

PostForum: iMagic Hotel Reservation   Posted: Fri Feb 12, 2021 2:37 pm   Subject: Simple calendar - sort by
Hi Jaycee,

Thanks for the question on the newer Simple Calendar, good to hear from you.

We've improved the sort! Previously you could only sort on a few fields on the Simple Calendar, you can st ...
  Topic: Simple calendar - sort by
imagicsupport

Replies: 1
Views: 806

PostForum: iMagic Hotel Reservation   Posted: Fri Feb 12, 2021 2:36 pm   Subject: Simple calendar - sort by
Good evening,
I have been using this program for 5 years and enjoy it. I am currently in the process of starting over with your newest version of the software. I am not finding the" sort by: &q ...
 
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