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Customer Info disapperas when I hit enter in any field box

 
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GSDT



Joined: 11 Mar 2011
Posts: 2

PostPosted: Mon Mar 14, 2011 9:51 pm    Post subject: Customer Info disapperas when I hit enter in any field box Reply with quote

It seems anytime I hit enter in any other field box ie: preferences, reservation notes- all the customer information disappears. This occurs if I haven't clicked "complete reservation". I am using v4.19. Any thoughts?
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imagicsupport
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Joined: 16 Dec 2006
Posts: 2079

PostPosted: Tue Mar 15, 2011 8:01 pm    Post subject: Reply with quote

Hello,

Is this when you are creating a new reservation? If so, are you remembering to perform a search on the customer to see if they already exist in the database?

If you don't then the default button for when you press Enter maybe the "Customer Search" as such it may simply be performing a search for an empty customer record, finding it and the displaying it. Thus appearing to overwrite any customer details entered.

Regards, Jon
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GSDT



Joined: 11 Mar 2011
Posts: 2

PostPosted: Tue Mar 15, 2011 9:45 pm    Post subject: Customer Info Disappears... Reply with quote

Thanks Jon. All is good.
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