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Locking up/Lagging Out

 
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campground man



Joined: 29 Feb 2012
Posts: 18

PostPosted: Sun Feb 11, 2018 10:39 pm    Post subject: Locking up/Lagging Out Reply with quote

Program locks up for about 20 secs every time I try to click on the calendar or add a reservation. It did this before with one of the last updates and stopped after a fix, but seems to have started doing this again since the last update.
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imagicsupport
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Joined: 16 Dec 2006
Posts: 2266

PostPosted: Thu Feb 15, 2018 6:06 am    Post subject: Reply with quote

Thanks for the question on system performance.

Most likely I would say that your database needs 'compacting'. What is the size of your database file (db.mdb)?

Regards, John
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campground man



Joined: 29 Feb 2012
Posts: 18

PostPosted: Sun Mar 04, 2018 4:35 am    Post subject: Reply with quote

imagicsupport wrote:
Thanks for the question on system performance.

Most likely I would say that your database needs 'compacting'. What is the size of your database file (db.mdb)?

Regards, John


Oh it's huge, got customer dating back almost 10 years...tons of duplicates etc.
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imagicsupport
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Joined: 16 Dec 2006
Posts: 2266

PostPosted: Tue Mar 06, 2018 5:19 am    Post subject: Reply with quote

Okay, I'd suggest compacting the database, that may well solve the issue. You could either use a tool like MS Access, or we have a utility I can email to you.

If that doesn't solve it, let me know and I can suggest some alternative options.

Regards, John
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campground man



Joined: 29 Feb 2012
Posts: 18

PostPosted: Sat Mar 10, 2018 9:17 pm    Post subject: Reply with quote

email it to me if you would, xxx
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imagicsupport
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Joined: 16 Dec 2006
Posts: 2266

PostPosted: Sun Mar 11, 2018 5:59 am    Post subject: Reply with quote

Not a problem, I've just emailed that over with further details.

Regards, John
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