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System running slowly

 
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imagicsupport
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Joined: 16 Dec 2006
Posts: 2110

PostPosted: Fri Aug 11, 2017 5:47 am    Post subject: System running slowly Reply with quote

When you double click on any booking, it takes extremely long to open. This only started when I upgraded iMagic.

Sunita
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imagicsupport
Site Admin


Joined: 16 Dec 2006
Posts: 2110

PostPosted: Fri Aug 11, 2017 5:48 am    Post subject: Reply with quote

Hi Sunita,

Thanks for the message and database file.

It looks like your database file needs 'compacting'. After a lot of use, the database file can become larger than it needs to be which slows down the system, compacting resolves the issue.
What I would suggest is:
1) Backup your database file.
2) Exit iMagic Hotel.
3) Launch our compact utility (I've emailed this to you.)

That should resolve the issue.

Regards, John
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