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Import reservations customers from old pc

 
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imagicsupport
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Joined: 16 Dec 2006
Posts: 2316
PostPosted: Tue Apr 18, 2017 11:41 am    Post subject: Import reservations customers from old pc Reply with quote
Hi John - we received the CD and installed program on our notepad. We also successfully entered the serial code you generated. Now its up an running again so thanks for that.

Now our major challenge is to import our reservations and customers from our old program to this one. I've followed all the instructions on help but the program breaks in the middle of the import. Please advise. we really need to get this up and running asap. Our business is being affected. Many thanks!

Andrea

Last edited by imagicsupport on Tue Apr 18, 2017 11:43 am; edited 1 time in total
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imagicsupport
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Joined: 16 Dec 2006
Posts: 2316
PostPosted: Tue Apr 18, 2017 11:43 am    Post subject: Reply with quote
Hi Andrea,

Thanks for the post and update.

Good to hear it's installed and opening. Smile

Transferring between the PCs should just be a matter of copying the 'database file' from the old PC to the new one, there isn't anything more to it than that. You can find steps on the process in the FAQ here:
http://www.imagichotelreservation.com/HotelFAQ#transferpc

But perhaps something else is happening, what is the exact error you are receiving?

Regards, John
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