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Invoice wont print on Cloud Edition

 
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imagicsupport
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Joined: 16 Dec 2006
Posts: 2088

PostPosted: Tue Apr 11, 2017 2:16 pm    Post subject: Invoice wont print on Cloud Edition Reply with quote

When clicking print at the moment, it just saves the invoice, will we get to see how the template comes out or not yet? We tried chrome and internet explorer.

Debbie
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imagicsupport
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Joined: 16 Dec 2006
Posts: 2088

PostPosted: Tue Apr 11, 2017 2:20 pm    Post subject: Reply with quote

Hi Debbie,

Thanks for the post.

If the invoice doesn't print with the Cloud Edition it's probably your browser blocking the new window/tab with the invoice from opening.

When you click the 'Print' button it opens the invoice in a new window ready to be printed. In Chrome, you have to click up on the top right of the address bar, it will show a little x icon indicating it's blocked the 'popup' and choose the 'Allow popups for this site'. Once you've done that (you only have to do it once) the next time you print it should allow the tab to open with the invoice.

The idea of it opening in a new tab/window is that it allows you to 'keep your place' with your inventory in the first tab. So in the new tab you can print/export to PDF etc. Once you're done you'd close that tab and you'll be back with your inventory in the first tab/window.

Regards, John
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