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Checking in and checking out a guest

 
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Kingston_Inn



Joined: 03 Apr 2014
Posts: 12

PostPosted: Sun May 10, 2015 1:29 am    Post subject: Checking in and checking out a guest Reply with quote

Hello my name is Kat,
Every time we check out a guest and go back to check them in the room doesn't appear in the available rooms it just disappears . every time i have to edit old reservation and it just wipes out the old reservation. i don't know how to configure it to make the room available after check out

second question is i have room that just out of know where just disappear the next morning.. how do i save my info and i want to start fresh on a new pc please respond ASAP
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imagicsupport
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Joined: 16 Dec 2006
Posts: 2238

PostPosted: Mon May 18, 2015 3:13 pm    Post subject: Reply with quote

Hi Kat,

Thanks for the post.

You'd want to make sure that the departure date is set correctly on Check Out. So for example if you mark a booking as Checked Out and the Departure Date isn't until tomorrow the room will not be available until tomorrow. If they are Checking Out early then just edit the booking and adjust the date.

I can't think of any reason a room would disappear unless it was deleted, where is the room not appearing?

You can find step instructions on moving your installation of iMagic Hotel Reservation and the database here:
http://www.imagichotelreservation.com/HotelFAQ#transferpc

Regards, Jon
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