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Importing surveys failed and now answers vanished :(

 
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marie



Joined: 19 Mar 2008
Posts: 1

PostPosted: Thu Mar 20, 2008 8:12 pm    Post subject: Importing surveys failed and now answers vanished :( Reply with quote

Hi, I tried importing surveys yesterday from my questionnaires and it said I had 11surveyx available but when I downloaded them (and deleted them from the database) they did not appear on the list, so ic an't access the answers!
is there any way to recover surveys that have been deleted from the database, or how can I find my lost 11 surveys?

thanks
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imagicsupport
Site Admin


Joined: 16 Dec 2006
Posts: 2085

PostPosted: Tue Mar 25, 2008 9:31 pm    Post subject: Reply with quote

No once the survey is deleted it is deleted. You could email me the survey file and I can take a look for you? Did you get a 'signature mismatch'? This can happen if the local survey has been changed but the online one hasn't, as such the import might fail since it cannot make sense of the data.

Regards, Jon
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