Importing surveys failed and now answers vanished :(

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Importing surveys failed and now answers vanished :(

Post by marie »

Hi, I tried importing surveys yesterday from my questionnaires and it said I had 11surveyx available but when I downloaded them (and deleted them from the database) they did not appear on the list, so ic an't access the answers!
is there any way to recover surveys that have been deleted from the database, or how can I find my lost 11 surveys?

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Post by imagicsupport »

No once the survey is deleted it is deleted. You could email me the survey file and I can take a look for you? Did you get a 'signature mismatch'? This can happen if the local survey has been changed but the online one hasn't, as such the import might fail since it cannot make sense of the data.

Regards, Jon
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