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How to create Guest Booking Confirmations

 
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imagicsupport
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Joined: 16 Dec 2006
Posts: 2407

PostPosted: Fri Jun 12, 2020 11:02 am    Post subject: How to create Guest Booking Confirmations Reply with quote

Good morning,

We are experiencing some issues with our booking confirmation template and we are looking for some help to either recover the one we had or to add a new template to the system. We believe the issue might have something to do with the file being accidentally deleted from our computer. Is there a way to get the basic booking confirmation template again and to edit it? If yes, where could we find this template as it is not present in our files. If not, is there anywhere we can find how to make our own template?

Also, it seems like our computer saves automatically all booking confirmation opened via iMagic. Is there a way to change that setting?

Thank you for your help!

Have a wonderful day!

Chanelle
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imagicsupport
Site Admin


Joined: 16 Dec 2006
Posts: 2407

PostPosted: Fri Jun 12, 2020 11:03 am    Post subject: Reply with quote

Hi Chanelle,

Thanks for the question on Guest Confirmations.

I've emailed you a collection of blank Template files.

If you've deleted a Template file, then it would usually still be available in the Windows Recycle Bin. If you open that, you may be able to restore it.

Yes, iMagic Hotel creates the confirmation file when the "Print Confirmation" option is selected. The file needs to be created so that you can use it. If you do not need it anymore, then you can always delete those confirmation files.

Regards, John
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