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iMagic is getting slower

 
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kandk



Joined: 21 Mar 2017
Posts: 3

PostPosted: Fri Jul 19, 2019 6:34 am    Post subject: iMagic is getting slower Reply with quote

We have iMagic database in NAS device, and we need to use iMagic on 6 PCs at the same time.
When we use iMagic at the same time, new inventories are skipped, and sometimes it takes more than 30 seconds to open anything on iMagic.

How do we use iMagic if we can't access it at the same time?
It's getting slow even we replaced PCs and NAS devices.

Thank you.
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imagicsupport
Site Admin


Joined: 16 Dec 2006
Posts: 2371

PostPosted: Tue Jul 30, 2019 9:05 am    Post subject: Reply with quote

Hi Simon(?),

There are several things that could impact performance. The most likely would be the size of the database file when using multiple users. What is the size of the db.mdb file on the NAS drive?

If you want to send in your database file to support I can test it here for any issues and check the speed.

Have you tried sharing the database file from a PC rather than a NAS drive? Often the PC specifications are higher than for NAS drives.

Should you be dealing with a lot of data you can always switch from the Standard Edition to either the SQL Server or Cloud Editions. They have a higher capacity for performance.

Regards, John
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kandk



Joined: 21 Mar 2017
Posts: 3

PostPosted: Fri Aug 23, 2019 6:29 am    Post subject: DB data is 200MB size Reply with quote

It is only slow when we use iMagic at the same time (more than 3 PCs)
We used a PC to share DB, and it was very slow, so we changed to a good NAS device (Synology) to share
It is better, but still slow.
How do I send data to you?
From the iMagic?
I will send it over to you, then.
Thank you.
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imagicsupport
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Joined: 16 Dec 2006
Posts: 2371

PostPosted: Fri Aug 23, 2019 9:39 am    Post subject: Reply with quote

Hi Eun (?),

Thanks for the reply. I've received your email and can confirm that your database needs to be compacted. I've emailed you instructions on how to do that.

Regards, John
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