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Confirmation email template

 
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imagicsupport
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Joined: 16 Dec 2006
Posts: 2326

PostPosted: Thu Feb 21, 2019 8:43 am    Post subject: Confirmation email template Reply with quote

HI,

We were trying to fix a couple things on our confirmation template. It´s been awhile since I have made any adjustments so I can´t remember what I have done in the past. I have attached 3 files (support edit - removed attachments from the message board)
1) the corrections we wanted to make
2) the template we were using
3) after I tried to alter the template and what happened.


Also how can I change the destination file of where all the confirmation files are saved to?

Thank You!

Jan
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imagicsupport
Site Admin


Joined: 16 Dec 2006
Posts: 2326

PostPosted: Thu Feb 21, 2019 8:44 am    Post subject: Reply with quote

Hi Jan,

Thanks for the question regarding customizing the generated template files.

Let me see what I can help with here...

1) The random characters 'Ch' in your example is due to hidden characters in Word. It's a bit frustrating. To get rid of it you need to retype that section you're wanting. This will remove the hidden characters.

The <name> tag will show whatever name you have saved in the system for the room, so if it has the room number in it then that will show. In theory, we could add another tag for you, say, <roomtype> then you could assign Room Types to each room and it would show that instead. If you'd like to do that, let me know and I'd be happy to include that option for you.

2) Yes, select 'Configure > Advanced > Template Folders' and change the 'Confirmation Folder' to where you would like them generated to.

Regards, John
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