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Search lists same item twice

 
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imagicsupport
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Joined: 16 Dec 2006
Posts: 2326

PostPosted: Fri Jan 04, 2019 6:55 am    Post subject: Search lists same item twice Reply with quote

Can you please see attached and tell me why when I search the item is coming up twice (041052) when I am in the actual inventory section it only appears 1 time.

Why is that happening?

Nicole
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imagicsupport
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Joined: 16 Dec 2006
Posts: 2326

PostPosted: Fri Jan 04, 2019 6:57 am    Post subject: Reply with quote

Hi Nicole,

Thanks for the question on inventory searching.

Without seeing the database I can't be certain. I'd say that you probably have multiple vendors for that particular item, it's showing multiple results so that you can see the details of each of those vendors. Put another way, only one item exists, but it's being repeated in the search to list each of the vendors associated with it.

You can check this, edit the item and see if multiple Vendors are listed.

Regards, John
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