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kiamascenictours



Joined: 02 Aug 2007
Posts: 3

PostPosted: Thu Aug 02, 2007 1:00 pm    Post subject: Error Message Reply with quote

Hi,

I have been entering customer details while making resevations, and keep getting the following message:

Component: Tour, Version 1.14.1
Error Number: 94
Location: Module ‘frmResCustSearch’, Routine ‘RefreshCustomerScreen’, Line Number 230
Description: Invalid use of Null

Any idea what I can do about it? It keeps shutting the program down.

Thanks,
Bethany
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imagicsupport
Site Admin


Joined: 16 Dec 2006
Posts: 2135

PostPosted: Tue Aug 07, 2007 2:00 am    Post subject: Reply with quote

Hi Bethany,

I'd suggest downloading and installing the latest update from:
http://imagic.fileburst.com/users/iMTR-v115-update.exe

Note this is an update file so please don't uninstall the previous version.

If the error persists please let me know and I will have a programmer look into it for you.

Regards, Jon
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kiamascenictours



Joined: 02 Aug 2007
Posts: 3

PostPosted: Thu Aug 09, 2007 8:33 am    Post subject: Reply with quote

Thanks Jon,

I've just installed it, so hopefully it'll work fine now.

Thanks so much for your help.

Regards,
Bethany
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kiamascenictours



Joined: 02 Aug 2007
Posts: 3

PostPosted: Thu Aug 09, 2007 8:38 am    Post subject: Reply with quote

Hi Jon, me again!

You're probably sick of me by now, but I just tried a customer search, and it still came up with the same error message.

Any more ideas?

Bethany
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imagicsupport
Site Admin


Joined: 16 Dec 2006
Posts: 2135

PostPosted: Mon Aug 20, 2007 2:45 am    Post subject: Reply with quote

Hi Bethany,

Can you email in the full error details so I can take a look? I'm at CustomerCare@iMagicSoftware.biz

Regards, Jon
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