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I purchased your product but key dosen't work

 
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dweaves



Joined: 13 Oct 2017
Posts: 2

PostPosted: Mon Oct 16, 2017 11:02 pm    Post subject: I purchased your product but key dosen't work Reply with quote

Hey,
I copied and pasted the info as suggested and a pop-up says the key isn't valid.
I tried manually entering the info as well with the same result.
Any help would be greatly appreciated.
I purchased iMagic Fleet Maintenance v 1.28
Order #: U7686880602

Thanks
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imagicsupport
Site Admin


Joined: 16 Dec 2006
Posts: 2125

PostPosted: Wed Nov 08, 2017 7:19 am    Post subject: Reply with quote

Hi Daniel,

Thanks for the post. I've replied via email since I can't post your details on the forum.

Regards, John
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dweaves



Joined: 13 Oct 2017
Posts: 2

PostPosted: Sat Nov 11, 2017 4:37 am    Post subject: Thanks John Reply with quote

Thanks for the reply John. Unfortunately the email address you sent it to was my bosses and he says he didn't get it. Can you send it to my email? Also he said you were going to send a disk as part of the purchase but he hasn't seen that either.

Thanks
Dan
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imagicsupport
Site Admin


Joined: 16 Dec 2006
Posts: 2125

PostPosted: Sat Nov 11, 2017 7:48 am    Post subject: Reply with quote

Hi Dan,

Thanks for the reply.

No problem, I've just sent you an email with the details and also CCed in the order email (which I assume is your boss's email). This includes the download link, activation details and a confirmation of the address the CD was shipped to. If you can reply to that I can have a replacement CD shipped.

Note there isn't any need to wait for the CD to arrive, you can just download, register and you're good to go. The CD is just sent in case you need to reinstall for some reason at a later date.

Regards, John
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