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dweaves
Joined: 13 Oct 2017 Posts: 2
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Posted: Tue Oct 17, 2017 1:02 am Post subject: I purchased your product but key dosen't work |
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Hey,
I copied and pasted the info as suggested and a pop-up says the key isn't valid.
I tried manually entering the info as well with the same result.
Any help would be greatly appreciated.
I purchased iMagic Fleet Maintenance v 1.28
Order #: U7686880602
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imagicsupport Site Admin
Joined: 16 Dec 2006 Posts: 2422
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Posted: Wed Nov 08, 2017 9:19 am Post subject: |
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Hi Daniel,
Thanks for the post. I've replied via email since I can't post your details on the forum.
Regards, John _________________ iMagic Soft Support |
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dweaves
Joined: 13 Oct 2017 Posts: 2
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Posted: Sat Nov 11, 2017 6:37 am Post subject: Thanks John |
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Thanks for the reply John. Unfortunately the email address you sent it to was my bosses and he says he didn't get it. Can you send it to my email? Also he said you were going to send a disk as part of the purchase but he hasn't seen that either.
Thanks
Dan |
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imagicsupport Site Admin
Joined: 16 Dec 2006 Posts: 2422
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Posted: Sat Nov 11, 2017 9:48 am Post subject: |
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Hi Dan,
Thanks for the reply.
No problem, I've just sent you an email with the details and also CCed in the order email (which I assume is your boss's email). This includes the download link, activation details and a confirmation of the address the CD was shipped to. If you can reply to that I can have a replacement CD shipped.
Note there isn't any need to wait for the CD to arrive, you can just download, register and you're good to go. The CD is just sent in case you need to reinstall for some reason at a later date.
Regards, John _________________ iMagic Soft Support |
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