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Database confusion

 
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imagicsupport
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Joined: 16 Dec 2006
Posts: 2135

PostPosted: Tue Oct 10, 2017 5:06 am    Post subject: Database confusion Reply with quote

I received message to check for update and I did. Tried to update as instructed and now I am without ability to use program. It said something about expecting 30 and found 28 or vice versa. Pleas correct for me.

Gary
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imagicsupport
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Joined: 16 Dec 2006
Posts: 2135

PostPosted: Tue Oct 10, 2017 5:09 am    Post subject: Reply with quote

Hi Gary,

Thanks for the post.

Updates will often need to 'update the database' to the newer version, this is a normal process. When you launch the update it may prompt 'do you want to update the database?'. You would want to click 'yes' and allow it to update as required. This will then allow you to use the newer features that have been added since the last update.

Some users prefer this prompt as they may have several PCs using iMagic Hotel at the same time to manage the hotel reservations, cleaning, back office, etc. When a database update occurs they would need to ensure that they install the update onto all the PCs using the software.

Regards, John
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