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Block renters

 
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imagicsupport
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Joined: 16 Dec 2006
Posts: 2073

PostPosted: Wed May 03, 2017 10:11 am    Post subject: Block renters Reply with quote

I am not sure if this program will work. I can not figure out how to block undesirable renters completely. Your method still allows use to go around it. Also not really liking how block of rooms are handled.
Been on a manual system since open and going to a program are proving difficult.
Thanks


LaRae
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imagicsupport
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Joined: 16 Dec 2006
Posts: 2073

PostPosted: Wed May 03, 2017 10:12 am    Post subject: Reply with quote

Hi LaRae,

Thanks for the post.

For blocking guests have you looked at the Restricted Status feature? This allows you to mark the status of a guest where you can set them as banned or restricted and record details. Then when adding the guest to a new booking it will alert the operator to take action. The option is under Configure > Advanced > Customer Fields, then check 'Restricted Status'.

Rooms are automatically blocked out when you take a reservation, this prevents double or overbooking and can include several rooms selected at once. Bookings are also automatically given a 'booking status' so you can assign details such as paid a deposit, tentative, etc.

If you can describe the situation(s) that aren't being covered I can most likely suggest some options for you. It's likely similar issues have come up in the past.

Regards, John
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