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Unable to remove gratuity setting, giving Sorry you do not

 
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imagicsupport
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Joined: 16 Dec 2006
Posts: 2085

PostPosted: Sat Mar 11, 2017 8:29 am    Post subject: Unable to remove gratuity setting, giving Sorry you do not Reply with quote

Hi, we recently updated our Imagic software to the latest version and it is now charging gratuities. When the users go to change the settings for this they get the error “Sorry you do not have access to this feature.”

Dylan
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imagicsupport
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Joined: 16 Dec 2006
Posts: 2085

PostPosted: Sat Mar 11, 2017 8:31 am    Post subject: Reply with quote

Hi Dylan,

Thanks for the post.

It sounds like you've updated from an older version that doesn't have that 'access right' so it's marked it as unavailable by default. Select Configure > User Access, edit the user in question and then check the options you are wanting them to have access to (Configure Settings).

To remove gratuity from new bookings select Configure > Settings and set the Gratuity to 0.

Regards, John
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