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imagicsupport
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Joined: 16 Dec 2006
Posts: 2135

PostPosted: Thu Oct 13, 2016 9:02 am    Post subject: email list Reply with quote

Hi there,

Having trouble loading e-mail list; comes out on Line 1 of the spreadsheet, through cell IU, and only goes through "Ca", so we're missing lots.

1. Do you have any suggestions on how we could correct this? Do get a message that it did not load completely.

2. Could you please add e-mails to the Customer List, so that we could copy e-mails from there?

Thank you!

Debra
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imagicsupport
Site Admin


Joined: 16 Dec 2006
Posts: 2135

PostPosted: Thu Oct 13, 2016 9:06 am    Post subject: Reply with quote

Hi Debra,

Thanks for the post.

For the Email Mailing List Wizard (under the Customer menu) it is expecting you to copy/paste it into an email usually via the BCC field (so it doesn't display the entire list to the person receiving the email). The hotel guest list is probably too large for a single 'cell' in a spreadsheet so it is most likely cutting it off.

If you would prefer the list in a spreadsheet then a better option would be to use File > Export Customers. This will export to a CSV file which can be opened in your spreadsheet application. If using this option please be patient on the export as it also calculates the outstanding balances of guests so can take a while if you have a large number of customers.

Regards, Jon
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