iMagicSoft Support Forum Index iMagicSoft Support
iMagic Software Support
 
  SearchSearch   RegisterRegister 
 ProfileProfile   Log in to check your private messagesLog in to check your private messages   Log inLog in 

Room Availability

 
Post new topic   Reply to topic    iMagicSoft Support Forum Index -> iMagic Hotel Reservation
View previous topic :: View next topic  
Author Message
imagicsupport
Site Admin


Joined: 16 Dec 2006
Posts: 2110

PostPosted: Mon Jul 18, 2016 11:34 am    Post subject: Room Availability Reply with quote

In my databse it says that a room is available for a certain night. however, when i try to book it, it's not there to check-mark. How do we solve this so this room is available?

Thank you,
Chrissy
Back to top
View user's profile Send private message Visit poster's website
imagicsupport
Site Admin


Joined: 16 Dec 2006
Posts: 2110

PostPosted: Mon Jul 18, 2016 11:35 am    Post subject: Reply with quote

Hi Chrissy,

The problem is probably due to the check in and check-out time. If you have a room booked with a check out time of 2pm and the default check-in time before that, say at 12pm. Then the system will show the room as unavailable, since it assumes it is still checked in.

To fix this change the default check-in time so it is after the default check out time or edit the booking so that the departure time is before the check in time (under Configure/Settings).

Regards, Jon
_________________
iMagic Soft Support
Back to top
View user's profile Send private message Visit poster's website
Display posts from previous:   
Post new topic   Reply to topic    iMagicSoft Support Forum Index -> iMagic Hotel Reservation All times are GMT + 8 Hours
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum
iMagic Hotel Reservation home page


Powered by phpBB © 2001, 2005 phpBB Group