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  Topic: Maximize inventory window automatically
imagicsupport

Replies: 1
Views: 15

PostForum: iMagic Inventory Software   Posted: Thu Aug 17, 2017 8:05 am   Subject: Maximize inventory window automatically
Hi Jon,

Have you been able to isolate the network issue at all? Generally, when this issue has arisen in the past, it is caused at a particular point in the network chain. Once found it can often b ...
  Topic: Maximize inventory window automatically
imagicsupport

Replies: 1
Views: 15

PostForum: iMagic Inventory Software   Posted: Thu Aug 17, 2017 8:03 am   Subject: Maximize inventory window automatically
Hi John-
It still acts up with them same network issue but we are dealing with it.

I do have another question: is there a way to get the print/ and alternate screens to maximize automatically? ...
  Topic: Anti-Virus
imagicsupport

Replies: 1
Views: 10

PostForum: iMagic Inventory Software   Posted: Thu Aug 17, 2017 7:52 am   Subject: Anti-Virus
Hi Fern,

Thanks for the update.

If you can let me know which Anti-Virus software you are using and ideally what message it is giving I can contact the company directly to resolve the issue. They ...
  Topic: Anti-Virus
imagicsupport

Replies: 1
Views: 10

PostForum: iMagic Inventory Software   Posted: Thu Aug 17, 2017 7:46 am   Subject: Anti-Virus
Hi John,
Thank you for following up. Seems to be working much better now, but still having some ongoing issues.
I believe the issues are on our side because the software is outside of the approved ...
  Topic: Multiple version installs on same PC
imagicsupport

Replies: 1
Views: 10

PostForum: iMagic Inventory Software   Posted: Thu Aug 17, 2017 7:41 am   Subject: Multiple version installs on same PC
Hi Josh,

Thanks for the post.

There is no 'easy' way to install multiple versions of iMagic Inventory on the same installation of Windows.

We often have to test different versions of iMagic ...
  Topic: Multiple version installs on same PC
imagicsupport

Replies: 1
Views: 10

PostForum: iMagic Inventory Software   Posted: Thu Aug 17, 2017 7:39 am   Subject: Multiple version installs on same PC
Can you tell me if it is possible to have two different versions of iMagic installed on the same PC, 3.16 and 5.24. I am trying to consider my options for establishing a test environment for iMagic 5 ...
  Topic: Unable to enter key because version out of date
imagicsupport

Replies: 1
Views: 33

PostForum: iMagic Inventory Software   Posted: Wed Aug 16, 2017 5:30 am   Subject: Unable to enter key because version out of date
Hi Jennifer,

Thanks for the post. I replied to your email this morning with instructions. But for anyone else...

Please email through a screenshot of the message you are receiving when entering ...
  Topic: Switching computers
imagicsupport

Replies: 1
Views: 27

PostForum: iMagic Hotel Reservation   Posted: Fri Aug 11, 2017 6:05 am   Subject: Switching computers
Hi Jessica,

Thanks for the email.

Essentially what you'd want to do is take a copy of the 'database file' from the existing installation (this holds all the information for your hotel), deactiva ...
  Topic: Switching computers
imagicsupport

Replies: 1
Views: 27

PostForum: iMagic Hotel Reservation   Posted: Fri Aug 11, 2017 6:03 am   Subject: Switching computers
Hello, I was hoping you would be able to help me switch my imagic hotel to my new computer?

Yours In Hospitality,

Jessica
  Topic: How to change confirmation number
imagicsupport

Replies: 1
Views: 17

PostForum: iMagic Hotel Reservation   Posted: Fri Aug 11, 2017 6:00 am   Subject: How to change confirmation number
Hi Dennis,

At present, the Confirmation Number for a hotel booking is tied specifically to that booking and is unable to be modified. Are you having issues with the Confirmation Number, that is, wh ...
  Topic: How to change confirmation number
imagicsupport

Replies: 1
Views: 17

PostForum: iMagic Hotel Reservation   Posted: Fri Aug 11, 2017 5:59 am   Subject: How to change confirmation number
Hi Jon,

Would like to ask if how can i change tje confirmation number of our booking

Thanks,


Dennis
  Topic: System running slowly
imagicsupport

Replies: 1
Views: 13

PostForum: iMagic Hotel Reservation   Posted: Fri Aug 11, 2017 5:48 am   Subject: System running slowly
Hi Sunita,

Thanks for the message and database file.

It looks like your database file needs 'compacting'. After a lot of use, the database file can become larger than it needs to be which slows ...
  Topic: System running slowly
imagicsupport

Replies: 1
Views: 13

PostForum: iMagic Hotel Reservation   Posted: Fri Aug 11, 2017 5:47 am   Subject: System running slowly
When you double click on any booking, it takes extremely long to open. This only started when I upgraded iMagic.

Sunita
  Topic: vendor reorder report
imagicsupport

Replies: 2
Views: 138

PostForum: iMagic Inventory Software   Posted: Fri Jul 14, 2017 6:07 am   Subject: vendor reorder report
Hi Darlene,

Thanks for the post.

Are you using the custom vendor reorder template or the in-built reorder template? The best option might be for us to add the item description in as a new tag in ...
  Topic: unable to enter license key
imagicsupport

Replies: 1
Views: 94

PostForum: iMagic Inventory Software   Posted: Fri Jul 14, 2017 6:02 am   Subject: unable to enter license key
Hi Eun,

Thanks for the post.

It sounds like you've downloaded the Trial Edition rather than the Full Edition. I've just sent you an email with the link to the Full Edition to install.

Regards ...
 
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