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  Topic: New Version Released August 2018 (v5.31)
imagicsupport

Replies: 0
Views: 77

PostForum: iMagic Inventory Software   Posted: Fri Aug 03, 2018 8:12 am   Subject: New Version Released August 2018 (v5.31)
The August 2018 release is now available. This update includes several new features with a particular focus on recording and reporting on item weight.

Receiving of stock can now include the weight ...
  Topic: Multiple databases not working
imagicsupport

Replies: 1
Views: 115

PostForum: iMagic Hotel Reservation   Posted: Thu Jul 26, 2018 12:05 pm   Subject: Multiple databases not working
Hi Ruben,

Thanks for the question of using multiple databases with iMagic Hotel.

You can use iMagic Hotel to connect to a different database, you might want to do this if you have multiple hotel ...
  Topic: Multiple databases not working
imagicsupport

Replies: 1
Views: 115

PostForum: iMagic Hotel Reservation   Posted: Thu Jul 26, 2018 12:03 pm   Subject: Multiple databases not working
Hello,

We have just upgraded 6 computers from version 5.xx to version 6.7. We access several hotels (iMagic databases) at a time and for some reason on two of our computers, when we open any of the ...
  Topic: How can I change the booking receipt?
imagicsupport

Replies: 1
Views: 114

PostForum: iMagic Hotel Reservation   Posted: Thu Jul 26, 2018 8:31 am   Subject: How can I change the booking receipt?
Hi Vicki,

Thanks for the question on editing the hotel booking receipts.

You can customize the receipts by editing the Receipt Template File. Anything you include on the template will be include ...
  Topic: How can I change the booking receipt?
imagicsupport

Replies: 1
Views: 114

PostForum: iMagic Hotel Reservation   Posted: Thu Jul 26, 2018 8:30 am   Subject: How can I change the booking receipt?
Would you be able to provide instruction on how to customize our booking Receipts? I cannot find anything on how to.
Also, the 4% Tax levy is not showing up on the receipts??

Please advise and Be ...
  Topic: Advanced Calendar messed up
imagicsupport

Replies: 1
Views: 89

PostForum: iMagic Hotel Reservation   Posted: Thu Jul 26, 2018 7:12 am   Subject: Advanced Calendar messed up
Hi Rhoda,

Thanks for the question on setting up the Advanced Calendar preferences.

You can set the options for the Advanced Calendar under Configure > Advanced > Advanced Calendar. I belie ...
  Topic: Advanced Calendar messed up
imagicsupport

Replies: 1
Views: 89

PostForum: iMagic Hotel Reservation   Posted: Thu Jul 26, 2018 7:11 am   Subject: Advanced Calendar messed up
We had the computer guy in today and he hooked us up.......well now we have a new calendar set up with the dates on the left in a column and the rooms above, it was opposite before and how reservation ...
  Topic: 2nd PC showing nothing
imagicsupport

Replies: 1
Views: 93

PostForum: iMagic Hotel Reservation   Posted: Wed Jul 25, 2018 8:12 am   Subject: 2nd PC showing nothing
Hi Rhoda,

Thanks for the question on setting up multiple PCs for your managing your hotel.

You'd want to set up the additional user so they are both using the same 'database'. Essentially you'd ...
  Topic: 2nd PC showing nothing
imagicsupport

Replies: 1
Views: 93

PostForum: iMagic Hotel Reservation   Posted: Wed Jul 25, 2018 8:10 am   Subject: 2nd PC showing nothing
Good Afternoon,

We downloaded the second user for iMagic Hotel and when we pull it up on the back computer nothing appears for reservations, can you guide us on what to do?

Thanks
Rhoda
  Topic: Multiple Delivery Addresses
imagicsupport

Replies: 1
Views: 129

PostForum: iMagic Inventory Software   Posted: Tue Jul 17, 2018 9:15 am   Subject: Multiple Delivery Addresses
Hi Jon,

Thanks for the question on invoicing for multiple customer addresses.

At present, the Desktop Edition has a single Delivery Address for invoices. If you're needing multiple addresses we ...
  Topic: Multiple Delivery Addresses
imagicsupport

Replies: 1
Views: 129

PostForum: iMagic Inventory Software   Posted: Tue Jul 17, 2018 9:10 am   Subject: Multiple Delivery Addresses
I do have a question regarding the invoice and when we attach a delivery address. We deal with many repeat contractors and deliver multiple things on different order to different locations. Why does ...
  Topic: Activation on multiple PCs
imagicsupport

Replies: 1
Views: 103

PostForum: iMagic Hotel Reservation   Posted: Tue Jul 17, 2018 8:43 am   Subject: Activation on multiple PCs
Hi JJ,

Thanks for the question on Activating iMagic Hotel Reservation after purchase.

You would use the same email+pin on each PC to Activate. You can Activate up to the number of licenses that ...
  Topic: Activation on multiple PCs
imagicsupport

Replies: 1
Views: 103

PostForum: iMagic Hotel Reservation   Posted: Tue Jul 17, 2018 8:42 am   Subject: Activation on multiple PCs
Hello,

I am with the IT department and I am assisting with the installation of your software for our team that manages our motel. Chelsey has forwarded me an email from you that states that an emai ...
  Topic: No database
imagicsupport

Replies: 2
Views: 117

PostForum: iMagic Hotel Reservation   Posted: Fri Jul 13, 2018 7:03 am   Subject: No database
Hi John
The issue has been resolved.

Thanks
Brenda
  Topic: No database
imagicsupport

Replies: 2
Views: 117

PostForum: iMagic Hotel Reservation   Posted: Fri Jul 13, 2018 7:03 am   Subject: No database
Hi Brenda,

Thanks for the post on the database not being found on launch.

Does the database file exist in the database folder? If not, then you'd want to double check that it hasn't been moved o ...
 
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