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  Topic: Getting duplicate invoice numbers
imagicsupport

Replies: 1
Views: 101

PostForum: iMagic Inventory Software   Posted: Thu Mar 07, 2019 9:20 am   Subject: Getting duplicate invoice numbers
Hi Chris,

Thanks for the question and database.

I've gone through various tests on your database.

At present you have the next invoice number set to '32602' but you're most recent invoice num ...
  Topic: Getting duplicate invoice numbers
imagicsupport

Replies: 1
Views: 101

PostForum: iMagic Inventory Software   Posted: Thu Mar 07, 2019 9:18 am   Subject: Getting duplicate invoice numbers
We're experiencing an issue with repeating invoice numbers. So far we've tried the steps below to correct. I'm in the process of sending you the database 'Help > Send Database to iMagic Support' ...
  Topic: Confirmation email template
imagicsupport

Replies: 1
Views: 148

PostForum: iMagic Hotel Reservation   Posted: Thu Feb 21, 2019 8:44 am   Subject: Confirmation email template
Hi Jan,

Thanks for the question regarding customizing the generated template files.

Let me see what I can help with here...

1) The random characters 'Ch' in your example is due to hidden char ...
  Topic: Confirmation email template
imagicsupport

Replies: 1
Views: 148

PostForum: iMagic Hotel Reservation   Posted: Thu Feb 21, 2019 8:43 am   Subject: Confirmation email template
HI,

We were trying to fix a couple things on our confirmation template. It´s been awhile since I have made any adjustments so I can´t remember what I have done in the past. I have attached 3 file ...
  Topic: Report (Item Sales) with Item Groups
imagicsupport

Replies: 1
Views: 124

PostForum: iMagic Inventory Software   Posted: Thu Feb 21, 2019 8:23 am   Subject: Report (Item Sales) with Item Groups
Hi Steve,

Thanks for the question on reporting Item Group sales.

The Item Group will be listed on the Item Sales Report if it's been added to an invoice and is grouped by the Item Group Name. If ...
  Topic: Report (Item Sales) with Item Groups
imagicsupport

Replies: 1
Views: 124

PostForum: iMagic Inventory Software   Posted: Thu Feb 21, 2019 8:22 am   Subject: Report (Item Sales) with Item Groups
Hi John,

In the Item Sales Report, it is only for Items (but not Item Groups). Are you able to modify the report format for both Items and Item Groups?

Thanks/Steve
  Topic: Export to Excel, change, then Import back?
imagicsupport

Replies: 1
Views: 98

PostForum: iMagic Inventory Software   Posted: Wed Feb 20, 2019 12:16 pm   Subject: Export to Excel, change, then Import back?
Hi Simon,

Thanks for the question of using iMagic Inventory with Excel.

Yes, you can export out inventory to Excel and then reimport it back in. To this you must select the 'overwrite' option ot ...
  Topic: Export to Excel, change, then Import back?
imagicsupport

Replies: 1
Views: 98

PostForum: iMagic Inventory Software   Posted: Wed Feb 20, 2019 12:16 pm   Subject: Export to Excel, change, then Import back?
Hello John,

Is there a way for us to export CSV file back to iMagic? What we want to do is to replace our current category and sub category with new category and sub category we have recently crea ...
  Topic: How to change details on Invoice?
imagicsupport

Replies: 1
Views: 102

PostForum: iMagic Inventory Software   Posted: Tue Feb 19, 2019 1:52 pm   Subject: How to change details on Invoice?
Hi Nicole,

Thanks for the question regarding customizing the generated customer invoice.

You can set the business contact details through the configuration wizard. Select Configure > Configur ...
  Topic: How to change details on Invoice?
imagicsupport

Replies: 1
Views: 102

PostForum: iMagic Inventory Software   Posted: Tue Feb 19, 2019 1:51 pm   Subject: How to change details on Invoice?
Good Morning,

How do I put MY company information in the invoice fields on the left top of the page?
I can´t seem to find anywhere to do that.
Also will this change populate through invoices th ...
  Topic: Item Custom Fields
imagicsupport

Replies: 1
Views: 144

PostForum: iMagic Inventory Software   Posted: Wed Feb 13, 2019 2:03 pm   Subject: Item Custom Fields
Hi Steve,

Thanks for the question Inventory Custom Fields.

Item Custom Fields apply to Items. You can add custom fields and they will appear against the Item when you add/edit from the Inventory ...
  Topic: Item Custom Fields
imagicsupport

Replies: 1
Views: 144

PostForum: iMagic Inventory Software   Posted: Wed Feb 13, 2019 2:00 pm   Subject: Item Custom Fields
Hi John,

I have add 2 custom item fields, namely PICK1 and PICK2. How can I use these 2 fields in Item Group ?

Thanks/Steve
  Topic: Two remote operators
imagicsupport

Replies: 1
Views: 174

PostForum: iMagic Hotel Reservation   Posted: Tue Feb 12, 2019 11:20 am   Subject: Two remote operators
Hi Denzil,

Thanks for the question on multiple locations and staff.

Yes, this is possible. You have two basic options.

You can use the Desktop Edition and link the two locations together via ...
  Topic: System working great - auto select room?
imagicsupport

Replies: 1
Views: 106

PostForum: iMagic Hotel Reservation   Posted: Tue Feb 12, 2019 10:00 am   Subject: System working great - auto select room?
Hi Joan,

Thanks for the update and question on auto-selecting rooms.

It is good to hear it is all working. Smile

You can change the auto room selection option under Configure > Settings. An ...
  Topic: System working great - auto select room?
imagicsupport

Replies: 1
Views: 106

PostForum: iMagic Hotel Reservation   Posted: Tue Feb 12, 2019 9:58 am   Subject: System working great - auto select room?
Hi, I have managed to get the system up and running everything transferred over with no issues. The only question I have is when adding a reservation the system automatically ticks off the first room ...
 
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