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  Topic: Multiple Delivery Addresses
imagicsupport

Replies: 1
Views: 21

PostForum: iMagic Inventory Software   Posted: Tue Jul 17, 2018 9:15 am   Subject: Multiple Delivery Addresses
Hi Jon,

Thanks for the question on invoicing for multiple customer addresses.

At present, the Desktop Edition has a single Delivery Address for invoices. If you're needing multiple addresses we ...
  Topic: Multiple Delivery Addresses
imagicsupport

Replies: 1
Views: 21

PostForum: iMagic Inventory Software   Posted: Tue Jul 17, 2018 9:10 am   Subject: Multiple Delivery Addresses
I do have a question regarding the invoice and when we attach a delivery address. We deal with many repeat contractors and deliver multiple things on different order to different locations. Why does ...
  Topic: Activation on multiple PCs
imagicsupport

Replies: 1
Views: 22

PostForum: iMagic Hotel Reservation   Posted: Tue Jul 17, 2018 8:43 am   Subject: Activation on multiple PCs
Hi JJ,

Thanks for the question on Activating iMagic Hotel Reservation after purchase.

You would use the same email+pin on each PC to Activate. You can Activate up to the number of licenses that ...
  Topic: Activation on multiple PCs
imagicsupport

Replies: 1
Views: 22

PostForum: iMagic Hotel Reservation   Posted: Tue Jul 17, 2018 8:42 am   Subject: Activation on multiple PCs
Hello,

I am with the IT department and I am assisting with the installation of your software for our team that manages our motel. Chelsey has forwarded me an email from you that states that an emai ...
  Topic: No database
imagicsupport

Replies: 2
Views: 32

PostForum: iMagic Hotel Reservation   Posted: Fri Jul 13, 2018 7:03 am   Subject: No database
Hi John
The issue has been resolved.

Thanks
Brenda
  Topic: No database
imagicsupport

Replies: 2
Views: 32

PostForum: iMagic Hotel Reservation   Posted: Fri Jul 13, 2018 7:03 am   Subject: No database
Hi Brenda,

Thanks for the post on the database not being found on launch.

Does the database file exist in the database folder? If not, then you'd want to double check that it hasn't been moved o ...
  Topic: No database
imagicsupport

Replies: 2
Views: 32

PostForum: iMagic Hotel Reservation   Posted: Fri Jul 13, 2018 7:01 am   Subject: No database
Hello Imagic support,

Having trouble trying to open imagic keeps saying there is no database please advise?

Thank you
Brenda--
  Topic: Backup file location
imagicsupport

Replies: 1
Views: 79

PostForum: iMagic Hotel Reservation   Posted: Tue Jun 26, 2018 11:16 am   Subject: Backup file location
Dear Thomas,

Thanks for the question on the location of your central database file and backing up.

By default your database file is located in the folder:
Documents\iMagic Hotel Reservation\Dat ...
  Topic: Backup file location
imagicsupport

Replies: 1
Views: 79

PostForum: iMagic Hotel Reservation   Posted: Tue Jun 26, 2018 11:12 am   Subject: Backup file location
Dear John,

Have a feeling that the setup in our windows version might not be correct in regards to the file location,

Please help me to identify where to put my hands on to see and eventually co ...
  Topic: Transfer data?
imagicsupport

Replies: 1
Views: 47

PostForum: iMagic Hotel Reservation   Posted: Tue Jun 26, 2018 11:10 am   Subject: Transfer data?
Hi Jackson,

Thanks for the question on transferring your hotel database.

Transferring to a new PC is a matter of copying the central 'database file' from the old PC to the new one. You can find ...
  Topic: Transfer data?
imagicsupport

Replies: 1
Views: 47

PostForum: iMagic Hotel Reservation   Posted: Tue Jun 26, 2018 11:08 am   Subject: Transfer data?
Hi There,

Could I get assistant with our purchase? Order number is - U7950998702. I just need to know to pull the old data over to the newer version.

Thanks,

Jackson
  Topic: Scanning Barcodes when adding items
imagicsupport

Replies: 3
Views: 125

PostForum: iMagic Inventory Software   Posted: Tue Jun 19, 2018 8:47 am   Subject: Scanning Barcodes when adding items
Hi Carl,

Thanks for the reply.

I've added the option to remove the 'auto enter' option on the barcode scan to our update list. If you're needing this feature added soon we can add it as a 'custo ...
  Topic: Scanning Barcodes when adding items
imagicsupport

Replies: 3
Views: 125

PostForum: iMagic Inventory Software   Posted: Tue Jun 19, 2018 8:46 am   Subject: Scanning Barcodes when adding items
Thank you for your reply

I found how to it, but if you could put an update where we can specify which field we want the scanner to go after the scan, like when you push the tab key. Another featur ...
  Topic: Scanning Barcodes when adding items
imagicsupport

Replies: 3
Views: 125

PostForum: iMagic Inventory Software   Posted: Tue Jun 19, 2018 8:45 am   Subject: Scanning Barcodes when adding items
Hi Carl,

Thanks for the post and question on entering new items.

I'd guess here that the barcode scanner has been set to send a 'carriage return' after the scanning of the item. This is then cau ...
  Topic: Scanning Barcodes when adding items
imagicsupport

Replies: 3
Views: 125

PostForum: iMagic Inventory Software   Posted: Tue Jun 19, 2018 8:44 am   Subject: Scanning Barcodes when adding items
Greetings,

I hope all is well for you, I noticed that when creating an item, when we used a barcode scanner and it has scanned the item it will close the window, is there any way to disable this?, ...
 
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