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  Topic: How to show subcategory?
imagicsupport

Replies: 1
Views: 31

PostForum: iMagic Inventory Software   Posted: Thu Jan 17, 2019 6:23 am   Subject: How to show subcategory?
Hi Steve,

Thanks for the question on customizing the inventory list view.

You can right click on the header to select/de-select fields. So you'd right on the header row and check the 'Subcategor ...
  Topic: How to show subcategory?
imagicsupport

Replies: 1
Views: 31

PostForum: iMagic Inventory Software   Posted: Thu Jan 17, 2019 6:21 am   Subject: How to show subcategory?
Hi John,

Please advise on how to add a display column of 'sub-category on the inventory view.

Thanks/Steve
  Topic: iMagic in Spanish
imagicsupport

Replies: 1
Views: 45

PostForum: iMagic Hotel Reservation   Posted: Thu Jan 10, 2019 7:29 am   Subject: iMagic in Spanish
Hi Enrique,

Thanks for the question on modifying the Receipt Template.

You would want to edit your Receipt Template file and adjust it to what you are wanting. You can find instructions on that ...
  Topic: iMagic in Spanish
imagicsupport

Replies: 1
Views: 45

PostForum: iMagic Hotel Reservation   Posted: Thu Jan 10, 2019 7:28 am   Subject: iMagic in Spanish
Hi John,

We continue with problems, the Booking Receipt continues in English, please we need to solve the problem ASAP.

Regards,
Enrique
  Topic: customer info and rate questions
imagicsupport

Replies: 3
Views: 77

PostForum: iMagic Hotel Reservation   Posted: Tue Jan 08, 2019 6:47 am   Subject: customer info and rate questions
Thanks for the reply.

The guest information is what you see when you edit a customer. So if you go to 'View Customers', edit a Customer, it will popup the Customer Details screen. It's those detail ...
  Topic: customer info and rate questions
imagicsupport

Replies: 3
Views: 77

PostForum: iMagic Hotel Reservation   Posted: Tue Jan 08, 2019 6:45 am   Subject: customer info and rate questions
As far as the guest stuff though... so when we call up a customer it also calls up their room type, check number, total cost, and all the details...
we just want to call up their name and address and ...
  Topic: customer info and rate questions
imagicsupport

Replies: 3
Views: 77

PostForum: iMagic Hotel Reservation   Posted: Sun Jan 06, 2019 7:59 am   Subject: customer info and rate questions
Hi Adrienne,

Thanks for the question on guest management and hotel room pricing management.

Let me go through each question:

When you make a new reservation for an existing guest you would wa ...
  Topic: customer info and rate questions
imagicsupport

Replies: 3
Views: 77

PostForum: iMagic Hotel Reservation   Posted: Sun Jan 06, 2019 7:58 am   Subject: customer info and rate questions
Hello.

Just a question about when we enter a new reservation for a guest that has stayed with us before, it calls up all of their reservation info and we have to delete all the reservation items a ...
  Topic: Running slow, database 460Mb
imagicsupport

Replies: 1
Views: 60

PostForum: iMagic Hotel Reservation   Posted: Fri Jan 04, 2019 7:06 am   Subject: Running slow, database 460Mb
Hi Sue,

Thanks for the question on system performance and database size.

Good to hear everything is running.

Yes, that database is far too big. You would want to perform a 'Compact and Repair ...
  Topic: Running slow, database 460Mb
imagicsupport

Replies: 1
Views: 60

PostForum: iMagic Hotel Reservation   Posted: Fri Jan 04, 2019 7:05 am   Subject: Running slow, database 460Mb
Hi John ,

Just me again ...
Our IT guy ( Lewis ) has managed to get our Imagic booking system finally up and running whilst I have been off on leave .
Unfortunately now I have returned I am findi ...
  Topic: Search lists same item twice
imagicsupport

Replies: 1
Views: 66

PostForum: iMagic Inventory Software   Posted: Fri Jan 04, 2019 6:57 am   Subject: Search lists same item twice
Hi Nicole,

Thanks for the question on inventory searching.

Without seeing the database I can't be certain. I'd say that you probably have multiple vendors for that particular item, it's showing ...
  Topic: Search lists same item twice
imagicsupport

Replies: 1
Views: 66

PostForum: iMagic Inventory Software   Posted: Fri Jan 04, 2019 6:55 am   Subject: Search lists same item twice
Can you please see attached and tell me why when I search the item is coming up twice (041052) when I am in the actual inventory section it only appears 1 time.

Why is that happening?

Nicole
  Topic: Custom report
imagicsupport

Replies: 1
Views: 124

PostForum: iMagic Hotel Reservation   Posted: Wed Dec 19, 2018 6:39 am   Subject: Custom report
Hi Barbara,

Thanks for the question on creating a list of emails based on the guest's booking dates.

Have you tried the option File > Export Reservations option? This would seem to do everyth ...
  Topic: Custom report
imagicsupport

Replies: 1
Views: 124

PostForum: iMagic Hotel Reservation   Posted: Wed Dec 19, 2018 6:37 am   Subject: Custom report
Hi,
I am trying to create a report that will pull certain customers based on reservation date along with their email addresses. Is this possible? I tried the Email Mailing List Wizard.

Barbara
  Topic: Excel inventory import questions
imagicsupport

Replies: 1
Views: 152

PostForum: iMagic Inventory Software   Posted: Thu Dec 13, 2018 9:14 am   Subject: Excel inventory import questions
Hi Nicole,

Thanks for the question on importing inventory items from Excel.

To answer your questions:

1. Yes, the Item Ref Number is the Item Number.
2. In your case, you can ignore the ID. ...
 
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