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  Topic: Unable to launch
imagicsupport

Replies: 1
Views: 11

PostForum: iMagic Inventory Software   Posted: Thu Nov 15, 2018 6:09 am   Subject: Unable to launch
Hi Erik,

Thanks for the post and error message.

This error is indicating an installation issue. To resolve, you'd want to reinstall the Full Edition and then reinstall the latest update.

I've ...
  Topic: Unable to launch
imagicsupport

Replies: 1
Views: 11

PostForum: iMagic Inventory Software   Posted: Thu Nov 15, 2018 6:06 am   Subject: Unable to launch
The latest update was working fine for the last 2 weeks, but from this morning we are getting errors.
I've attached the error report, can you help us fix this issue.

Failed to load control 'C1Ela ...
  Topic: emailing customers
imagicsupport

Replies: 3
Views: 124

PostForum: iMagic Hotel Reservation   Posted: Thu Oct 25, 2018 1:40 pm   Subject: emailing customers
Hi Kim,

The Email Mailing List Wizard creates a text file with the email addresses. You'd open this text file. In terms of steps you would:
1) Select from the main menu, Customers > Email Maili ...
  Topic: emailing customers
imagicsupport

Replies: 3
Views: 124

PostForum: iMagic Hotel Reservation   Posted: Thu Oct 25, 2018 1:35 pm   Subject: emailing customers
Hello again, once again you offer no help. Your help page says nothing but to go to email wizard which does nothing. There is no file I can find that says one thing about email list. I have clicked ev ...
  Topic: Guest preferences
imagicsupport

Replies: 1
Views: 87

PostForum: iMagic Hotel Reservation   Posted: Wed Oct 24, 2018 6:53 am   Subject: Guest preferences
Hi Vicki,

Thanks for the question on recording guest preferences.

Maybe make sure the option hasn't been accidentally turned off. Select Configure > Advanced > Customer Fields and check Cu ...
  Topic: Guest preferences
imagicsupport

Replies: 1
Views: 87

PostForum: iMagic Hotel Reservation   Posted: Wed Oct 24, 2018 6:52 am   Subject: Guest preferences
We just renewed for another year with IMagic and upgraded to the 6.10 version. As per previous versions there was a "Guest Preference" box when making a reservation. This was very helpful ...
  Topic: emailing customers
imagicsupport

Replies: 3
Views: 124

PostForum: iMagic Hotel Reservation   Posted: Wed Oct 24, 2018 6:45 am   Subject: emailing customers
Hi Kim,

Thanks for the question on creating an email list for hotel guests.

I'm sorry to hear about the issues you are having with iMagic Hotel, let me see how I can help sort this out for you. ...
  Topic: emailing customers
imagicsupport

Replies: 3
Views: 124

PostForum: iMagic Hotel Reservation   Posted: Wed Oct 24, 2018 6:42 am   Subject: emailing customers
Hello, I am trying to create a email list to all our customers. I went to email wizard but it doesn´t do anything. Please help me create an email list so I can send out promotions and information to ...
  Topic: Custom hotel guest report
imagicsupport

Replies: 1
Views: 182

PostForum: iMagic Hotel Reservation   Posted: Thu Oct 04, 2018 10:55 am   Subject: Custom hotel guest report
Hi Barbara,

Thanks for the question to create a guest report.

We don't have a report that specifically shows that information at present. I think you'd have to export the reservations then filte ...
  Topic: Custom hotel guest report
imagicsupport

Replies: 1
Views: 182

PostForum: iMagic Hotel Reservation   Posted: Thu Oct 04, 2018 10:54 am   Subject: Custom hotel guest report
Hi,
I am trying to create a report that will pull certain customers based on reservation date along with their email addresses. Is this possible? I tried the “Email Mailing List Wizard”.


Bar ...
  Topic: New Version Released October 2018 (v6.10)
imagicsupport

Replies: 0
Views: 141

PostForum: iMagic Hotel Reservation   Posted: Wed Oct 03, 2018 1:07 pm   Subject: New Version Released October 2018 (v6.10)
Hello All,

The latest update to iMagic Hotel Reservation software is available. This is part of the regular updates and is the October 2018 release. This update includes feature requests, security ...
  Topic: Print reservations
imagicsupport

Replies: 1
Views: 198

PostForum: iMagic Hotel Reservation   Posted: Thu Sep 20, 2018 7:54 am   Subject: Print reservations
Hi Racquel,

Thanks for the question on printing hotel reservation reports.

To print a report of reservations for a date range. Select from the menu Reports > Reservation Report. A screen will ...
  Topic: Print reservations
imagicsupport

Replies: 1
Views: 198

PostForum: iMagic Hotel Reservation   Posted: Thu Sep 20, 2018 7:53 am   Subject: Print reservations
Hello can some one please call me to tell me how to print the screen of reservations for one week, one month/six weeks.
Thanks.
Racquel.
  Topic: Transfering from one computer to another
imagicsupport

Replies: 9
Views: 5386

PostForum: iMagic Inventory Software   Posted: Tue Sep 18, 2018 7:57 am   Subject: Transfering from one computer to another
Hi Ed,

Thanks for the reply.

That would suggest that you have a current license. If that's the case you don't need to renew.

This is a public forum so I can't post your order details I have ...
  Topic: Desktop vs. mobile calendar
imagicsupport

Replies: 1
Views: 210

PostForum: iMagic Hotel Reservation   Posted: Wed Sep 12, 2018 9:22 am   Subject: Desktop vs. mobile calendar
Hi Connor,

Thanks for the post on the website guest calendar.

In a sense, the mobile and desktop calendars are showing slightly different things. The Desktop calendar is showing the availability ...
 
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