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  Topic: New Version Released October 2019 (v6.12)
imagicsupport

Replies: 0
Views: 212

PostForum: iMagic Hotel Reservation   Posted: Fri Oct 18, 2019 12:58 pm   Subject: New Version Released October 2019 (v6.12)
Hello All,

The latest update to iMagic Hotel Reservation software is available. This is part of the regular updates and is the October 2019 release. This update includes feature requests, security ...
  Topic: Guest Registration Cards
imagicsupport

Replies: 1
Views: 68

PostForum: iMagic Hotel Reservation   Posted: Thu Oct 17, 2019 1:13 pm   Subject: Guest Registration Cards
Hi Denise,

Thanks for the question.

Yes, you can. You'd want to edit the Confirmation Template and include the registration details you're wanting included. You can then print and/or email it to ...
  Topic: Guest Registration Cards
imagicsupport

Replies: 1
Views: 68

PostForum: iMagic Hotel Reservation   Posted: Thu Oct 17, 2019 1:12 pm   Subject: Guest Registration Cards
Hi, I am just starting to use IMAGIC. I can not find anywhere to print reg cards. Is there a way to print them?

Denise
  Topic: Unable to find Flic Scanner error on start
imagicsupport

Replies: 1
Views: 498

PostForum: iMagic Inventory Software   Posted: Thu Aug 29, 2019 4:54 pm   Subject: Unable to find Flic Scanner error on start
Hi Nicole,

Thanks for the question on barcode scanners.

You only need the Flic Scanner option if you're using a scanner branded by Flic. If not, you can turn this off via Configure > Barcode ...
  Topic: Unable to find Flic Scanner error on start
imagicsupport

Replies: 1
Views: 498

PostForum: iMagic Inventory Software   Posted: Thu Aug 29, 2019 4:53 pm   Subject: Unable to find Flic Scanner error on start
Good Morning,

When I open my program the attached error pops up. My scanner works just fine, it there a reason that this is happening and a way to correct it?

"Unable to find Flic Scanner&q ...
  Topic: iMagic is getting slower
imagicsupport

Replies: 3
Views: 595

PostForum: iMagic Inventory Software   Posted: Fri Aug 23, 2019 9:39 am   Subject: iMagic is getting slower
Hi Eun (?),

Thanks for the reply. I've received your email and can confirm that your database needs to be compacted. I've emailed you instructions on how to do that.

Regards, John
  Topic: inactive inventory
imagicsupport

Replies: 2
Views: 339

PostForum: iMagic Inventory Software   Posted: Tue Aug 20, 2019 4:36 pm   Subject: inactive inventory
That worked! thanks so much.

Darlene
  Topic: inactive inventory
imagicsupport

Replies: 2
Views: 339

PostForum: iMagic Inventory Software   Posted: Sat Aug 17, 2019 11:32 am   Subject: inactive inventory
Hi Darlene,

You can mark inventory item's as "inactive" which will hide them from several reports. To do so:
1) Check that the Inactive field is enabled for inventory. Select Configure & ...
  Topic: inactive inventory
imagicsupport

Replies: 2
Views: 339

PostForum: iMagic Inventory Software   Posted: Sat Aug 17, 2019 11:30 am   Subject: inactive inventory
How do I mark inventory as inactive?

Darlene
  Topic: Print information page?
imagicsupport

Replies: 1
Views: 382

PostForum: iMagic Hotel Reservation   Posted: Sat Aug 17, 2019 11:16 am   Subject: Print information page?
Hi Pauli,

Thanks for the question on hotel guest check-in procedures.

Yes, you can do that. You'd generally use the Confirmation Template for that information, it will automatically fill in any ...
  Topic: Print information page?
imagicsupport

Replies: 1
Views: 382

PostForum: iMagic Hotel Reservation   Posted: Sat Aug 17, 2019 11:15 am   Subject: Print information page?
Is there a way to print off everyone's information page so when they check in we can just have them sign it without having to fill out an entire page of the same information? Can you make that a possi ...
  Topic: Online reservations
imagicsupport

Replies: 1
Views: 239

PostForum: iMagic Hotel Reservation   Posted: Thu Aug 15, 2019 12:07 pm   Subject: Online reservations
Hi Scott,

Thanks for the question of taking online reservation bookings.

Yes, you can do that by linking into the various websites. You can find step-by-step instructions on adding online reserv ...
  Topic: Online reservations
imagicsupport

Replies: 1
Views: 239

PostForum: iMagic Hotel Reservation   Posted: Thu Aug 15, 2019 12:06 pm   Subject: Online reservations
John,

We're looking more for detailed procedures to have the online reservation system up and running. Can you help with this?

Thanks,

Scott
  Topic: iMagic is getting slower
imagicsupport

Replies: 3
Views: 595

PostForum: iMagic Inventory Software   Posted: Tue Jul 30, 2019 9:05 am   Subject: iMagic is getting slower
Hi Simon(?),

There are several things that could impact performance. The most likely would be the size of the database file when using multiple users. What is the size of the db.mdb file on the NAS ...
  Topic: Change language
imagicsupport

Replies: 1
Views: 389

PostForum: iMagic Hotel Reservation   Posted: Tue Jul 16, 2019 3:29 pm   Subject: Change language
Hi Manon,

To change the language in the software, select from the menu Configure > Language. Or in Spanish Configurar > Impuesto.

Regards, John
 
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