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  Topic: purchase price doesn't show correctly
imagicsupport

Replies: 1
Views: 34

PostForum: iMagic Inventory Software   Posted: Wed Apr 08, 2020 9:14 am   Subject: purchase price doesn't show correctly
Hi Jason,

Thanks for the message.

It sounds like you m right be confusing the Historial Purchase Price with the Item's Purchase Price. The Historical Purchase Price allows you to record the Purc ...
  Topic: Tags for customizing receipts and confirmations
imagicsupport

Replies: 12
Views: 28464

PostForum: iMagic Hotel Reservation   Posted: Fri Mar 13, 2020 9:32 am   Subject: Tags for customizing receipts and confirmations
Hi Patrick,

Yes, I believe so (I assume you mean the payment method type for the Guest under the payments).

We have added new "payments" section tag that is available in a pre-release ...
  Topic: printing and emailing guests
imagicsupport

Replies: 1
Views: 75

PostForum: iMagic Hotel Reservation   Posted: Wed Mar 11, 2020 9:06 am   Subject: printing and emailing guests
Hi Mike,

To email, first, generate a report and then email it over. You can find the report options under the Reports menu, then print to a "PDF file".

After generating the receipt, yo ...
  Topic: printing and emailing guests
imagicsupport

Replies: 1
Views: 75

PostForum: iMagic Hotel Reservation   Posted: Wed Mar 11, 2020 9:05 am   Subject: printing and emailing guests
Hi John
I still can't figure out how to email a copy of my advanced calendar. Also I want to know how to email a copy of the receipt to my guests instead of printing it out every time, Also how to ge ...
  Topic: how to import backup to new computer
imagicsupport

Replies: 1
Views: 177

PostForum: iMagic Inventory Software   Posted: Wed Mar 11, 2020 9:01 am   Subject: how to import backup to new computer
Hi Jason,

I think I've resolved this via email. But for anyone else the restore database steps are here:
http://www.imagicinventorysoftware.com/InventoryFAQ#restore

If you have "file exten ...
  Topic: Import Customer Lists??
imagicsupport

Replies: 1
Views: 361

PostForum: iMagic Hotel Reservation   Posted: Fri Jan 24, 2020 2:46 pm   Subject: Import Customer Lists??
Hi Robert,

Thanks for the question about setting up existing guests with iMagic Hotel.

Yes, you can export from Access to a standard CSV file. Then import the CSV file into iMagic Hotel via 'Fil ...
  Topic: Import Customer Lists??
imagicsupport

Replies: 1
Views: 361

PostForum: iMagic Hotel Reservation   Posted: Fri Jan 24, 2020 2:45 pm   Subject: Import Customer Lists??
As I configure your system can I import customer information presently stored in an Access database.? I could export it to Excel first if necessary. This would greatly simplify set up effort.

Rober ...
  Topic: Default email
imagicsupport

Replies: 1
Views: 221

PostForum: iMagic Hotel Reservation   Posted: Fri Jan 24, 2020 2:43 pm   Subject: Default email
Hi Uni,

Thanks for the question on setting up email with iMagic Hotel.

On Windows 10, you can set the 'default email app'. For that:
1) In the Start search, type "default apps" then o ...
  Topic: Default email
imagicsupport

Replies: 1
Views: 221

PostForum: iMagic Hotel Reservation   Posted: Fri Jan 24, 2020 2:42 pm   Subject: Default email
Hi,
We are curious how do you change the default email for the email confirmations.

Thanks,
Uni
  Topic: How to mark an item as a service?
imagicsupport

Replies: 1
Views: 383

PostForum: iMagic Inventory Software   Posted: Fri Jan 17, 2020 8:15 am   Subject: How to mark an item as a service?
Hi Michelle,

Thanks for the question on inventory tracking.

If you don't want to track the quantity of an item then you can mark the item as a "service" and the stock level will be ign ...
  Topic: How to mark an item as a service?
imagicsupport

Replies: 1
Views: 383

PostForum: iMagic Inventory Software   Posted: Fri Jan 17, 2020 8:15 am   Subject: How to mark an item as a service?
I am trying to understand this program that was purchased last year. My question is after reviewing the forum, it states to mark the item as service should you have low inventory to create the invoic ...
  Topic: Lost data
imagicsupport

Replies: 1
Views: 488

PostForum: iMagic Inventory Software   Posted: Wed Jan 01, 2020 11:55 am   Subject: Lost data
Hi Debbie,

Thanks for the question and screenshot.

You've cropped off the top of the list so I can't see those folders. However, you've at least 3 database files (the ones called db.mdb), so you ...
  Topic: Lost data
imagicsupport

Replies: 1
Views: 488

PostForum: iMagic Inventory Software   Posted: Wed Jan 01, 2020 11:53 am   Subject: Lost data
Hi John,

Each day I do an invoice printout from the total item sales from the previous day. As I was catching up on those today I noticed that all invoices saved from November 8, 2019 to the prese ...
  Topic: Quickest way to get to the "Payment" screen?
imagicsupport

Replies: 1
Views: 452

PostForum: iMagic Hotel Reservation   Posted: Tue Dec 31, 2019 9:14 am   Subject: Quickest way to get to the "Payment" screen?
Hi Darryl,

Thanks for the question of recording hotel guest payments.

On a booking, click on the text 'Step 4 - Payment' - the charges/payment information will show. Click on 'Paid in Full', the ...
  Topic: Quickest way to get to the "Payment" screen?
imagicsupport

Replies: 1
Views: 452

PostForum: iMagic Hotel Reservation   Posted: Tue Dec 31, 2019 9:12 am   Subject: Quickest way to get to the "Payment" screen?
Thank you so much for all your help.

I have another question. A guest with a reservation checks-in. What is the quickest way to get to the "Payment" screen to mark them paid?

Thanks, ...
 
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