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  Topic: Templates
imagicsupport

Replies: 1
Views: 521

PostForum: iMagic Hotel Reservation   Posted: Thu Jul 16, 2020 12:17 pm   Subject: Templates
Hi,

Please email your template file and the issue you are having via email, I can then take a look for you.

You can find our email address here:
https://www.imagichotelreservation.com/HotelSupp ...
  Topic: New Version Released June 2020 (v5.37)
imagicsupport

Replies: 0
Views: 773

PostForum: iMagic Inventory Software   Posted: Tue Jun 16, 2020 2:21 pm   Subject: New Version Released June 2020 (v5.37)
The June 2020 release is now available. This includes several updates. New features for a specific Quickbooks export, additional export options, Item Group Management, Windows 10 updates and bug fixes ...
  Topic: How to create Guest Booking Confirmations
imagicsupport

Replies: 1
Views: 682

PostForum: iMagic Hotel Reservation   Posted: Fri Jun 12, 2020 11:03 am   Subject: How to create Guest Booking Confirmations
Hi Chanelle,

Thanks for the question on Guest Confirmations.

I've emailed you a collection of blank Template files.

If you've deleted a Template file, then it would usually still be available ...
  Topic: How to create Guest Booking Confirmations
imagicsupport

Replies: 1
Views: 682

PostForum: iMagic Hotel Reservation   Posted: Fri Jun 12, 2020 11:02 am   Subject: How to create Guest Booking Confirmations
Good morning,

We are experiencing some issues with our booking confirmation template and we are looking for some help to either recover the one we had or to add a new template to the system. We be ...
  Topic: Locking up/Lagging Out
imagicsupport

Replies: 7
Views: 4686

PostForum: iMagic Hotel Reservation   Posted: Fri May 01, 2020 10:52 am   Subject: Locking up/Lagging Out
Since this is a public forum, please email support and we will check the database, advise and can send out a utility if required.

If you don't have our email address, you can find it here:
https:/ ...
  Topic: Share on front desk PC
imagicsupport

Replies: 1
Views: 923

PostForum: iMagic Hotel Reservation   Posted: Fri May 01, 2020 10:49 am   Subject: Share on front desk PC
Hi Vicki,

Thanks for the question on setting up the hotel's front desk PC.

You can choose which path to use. By default the database is located in the folder:
Documents\iMagic Hotel Reservation ...
  Topic: Share on front desk PC
imagicsupport

Replies: 1
Views: 923

PostForum: iMagic Hotel Reservation   Posted: Fri May 01, 2020 10:49 am   Subject: Share on front desk PC
Hi John, we are in the process of updating our computer system. I have always installed on the main office computer and it would "share" with the front desk computer. We have been unable t ...
  Topic: Print single item barcode
imagicsupport

Replies: 1
Views: 1518

PostForum: iMagic Inventory Software   Posted: Tue Apr 14, 2020 5:01 pm   Subject: Print single item barcode
Hi Jen,

Thanks for the question on printing item barcodes.

You'd select Reports > Barcodes. Then change the "Item to Print" to "Individual Items", then iMagic Inventory wi ...
  Topic: Print single item barcode
imagicsupport

Replies: 1
Views: 1518

PostForum: iMagic Inventory Software   Posted: Tue Apr 14, 2020 5:00 pm   Subject: Print single item barcode
Hello,

I have a question regarding making barcodes. If you need to reprint one label or add a new label, how do you print just one without printing all?

Thank you,

Jen
  Topic: purchase price doesn't show correctly
imagicsupport

Replies: 3
Views: 1613

PostForum: iMagic Inventory Software   Posted: Fri Apr 10, 2020 11:26 am   Subject: purchase price doesn't show correctly
Hi Jason,

Thanks for the reply.

The options are under 'Configure > Manual Receive Stock', you could try turning those off. But otherwise, it sounds like an issue specific to your database. In ...
  Topic: purchase price doesn't show correctly
imagicsupport

Replies: 3
Views: 1613

PostForum: iMagic Inventory Software   Posted: Wed Apr 08, 2020 9:14 am   Subject: purchase price doesn't show correctly
Hi Jason,

Thanks for the message.

It sounds like you m right be confusing the Historial Purchase Price with the Item's Purchase Price. The Historical Purchase Price allows you to record the Purc ...
  Topic: Tags for customizing receipts and confirmations
imagicsupport

Replies: 12
Views: 30783

PostForum: iMagic Hotel Reservation   Posted: Fri Mar 13, 2020 9:32 am   Subject: Tags for customizing receipts and confirmations
Hi Patrick,

Yes, I believe so (I assume you mean the payment method type for the Guest under the payments).

We have added new "payments" section tag that is available in a pre-release ...
  Topic: printing and emailing guests
imagicsupport

Replies: 1
Views: 1183

PostForum: iMagic Hotel Reservation   Posted: Wed Mar 11, 2020 9:06 am   Subject: printing and emailing guests
Hi Mike,

To email, first, generate a report and then email it over. You can find the report options under the Reports menu, then print to a "PDF file".

After generating the receipt, yo ...
  Topic: printing and emailing guests
imagicsupport

Replies: 1
Views: 1183

PostForum: iMagic Hotel Reservation   Posted: Wed Mar 11, 2020 9:05 am   Subject: printing and emailing guests
Hi John
I still can't figure out how to email a copy of my advanced calendar. Also I want to know how to email a copy of the receipt to my guests instead of printing it out every time, Also how to ge ...
  Topic: how to import backup to new computer
imagicsupport

Replies: 1
Views: 1520

PostForum: iMagic Inventory Software   Posted: Wed Mar 11, 2020 9:01 am   Subject: how to import backup to new computer
Hi Jason,

I think I've resolved this via email. But for anyone else the restore database steps are here:
http://www.imagicinventorysoftware.com/InventoryFAQ#restore

If you have "file exten ...
 
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