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  Topic: How to mark an item as a service?
imagicsupport

Replies: 1
Views: 8

PostForum: iMagic Inventory Software   Posted: Fri Jan 17, 2020 8:15 am   Subject: How to mark an item as a service?
Hi Michelle,

Thanks for the question on inventory tracking.

If you don't want to track the quantity of an item then you can mark the item as a "service" and the stock level will be ign ...
  Topic: How to mark an item as a service?
imagicsupport

Replies: 1
Views: 8

PostForum: iMagic Inventory Software   Posted: Fri Jan 17, 2020 8:15 am   Subject: How to mark an item as a service?
I am trying to understand this program that was purchased last year. My question is after reviewing the forum, it states to mark the item as service should you have low inventory to create the invoic ...
  Topic: Lost data
imagicsupport

Replies: 1
Views: 193

PostForum: iMagic Inventory Software   Posted: Wed Jan 01, 2020 11:55 am   Subject: Lost data
Hi Debbie,

Thanks for the question and screenshot.

You've cropped off the top of the list so I can't see those folders. However, you've at least 3 database files (the ones called db.mdb), so you ...
  Topic: Lost data
imagicsupport

Replies: 1
Views: 193

PostForum: iMagic Inventory Software   Posted: Wed Jan 01, 2020 11:53 am   Subject: Lost data
Hi John,

Each day I do an invoice printout from the total item sales from the previous day. As I was catching up on those today I noticed that all invoices saved from November 8, 2019 to the prese ...
  Topic: Quickest way to get to the "Payment" screen?
imagicsupport

Replies: 1
Views: 188

PostForum: iMagic Hotel Reservation   Posted: Tue Dec 31, 2019 9:14 am   Subject: Quickest way to get to the "Payment" screen?
Hi Darryl,

Thanks for the question of recording hotel guest payments.

On a booking, click on the text 'Step 4 - Payment' - the charges/payment information will show. Click on 'Paid in Full', the ...
  Topic: Quickest way to get to the "Payment" screen?
imagicsupport

Replies: 1
Views: 188

PostForum: iMagic Hotel Reservation   Posted: Tue Dec 31, 2019 9:12 am   Subject: Quickest way to get to the "Payment" screen?
Thank you so much for all your help.

I have another question. A guest with a reservation checks-in. What is the quickest way to get to the "Payment" screen to mark them paid?

Thanks, ...
  Topic: Print field cell field
imagicsupport

Replies: 1
Views: 95

PostForum: iMagic Hotel Reservation   Posted: Fri Dec 27, 2019 9:26 am   Subject: Print field cell field
Hi Darryl,

Thanks for the question on customizing for the hotel guest receipt.

You can find a list of tags that are available here:
http://support.imagicsoft.com/viewtopic.php?t=690

You'd wa ...
  Topic: Print field cell field
imagicsupport

Replies: 1
Views: 95

PostForum: iMagic Hotel Reservation   Posted: Fri Dec 27, 2019 9:25 am   Subject: Print field cell field
I am wanting to print a receipt with the guest Cell/Mobile number on it. I noticed it will print the Work or Home number. Is there a field I can insert to print the Cell number. The current ones are ...
  Topic: Extend guest stay
imagicsupport

Replies: 1
Views: 166

PostForum: iMagic Hotel Reservation   Posted: Sun Dec 08, 2019 1:19 pm   Subject: Extend guest stay
Hi Mbaegbu,

To extend the stay you would edit the booking, then change the dates for the extended stay. You can then optionally change the rooms as required. If the manager wants to keep a record o ...
  Topic: Extend guest stay
imagicsupport

Replies: 1
Views: 166

PostForum: iMagic Hotel Reservation   Posted: Sun Dec 08, 2019 1:18 pm   Subject: Extend guest stay
When a guest checked-in expires and he/she decides to extend the stay, how can this be handled in iMagic Hotel?

Mbaegbu
  Topic: How to view detail owed for a guest
imagicsupport

Replies: 1
Views: 117

PostForum: iMagic Hotel Reservation   Posted: Sun Dec 08, 2019 1:13 pm   Subject: How to view detail owed for a guest
Hi Mbaegbu,

To see the individual charges for a Guest, edit the booking and then click on Step 4 - Payments. This will list down each individual charge for that Guest and Booking.

Regards, John
  Topic: How to view detail owed for a guest
imagicsupport

Replies: 1
Views: 117

PostForum: iMagic Hotel Reservation   Posted: Sun Dec 08, 2019 1:13 pm   Subject: How to view detail owed for a guest
Which report shows detailed Amount owed by guests?

Mbaegbu
  Topic: Summary guest owed
imagicsupport

Replies: 1
Views: 114

PostForum: iMagic Hotel Reservation   Posted: Sun Dec 08, 2019 1:12 pm   Subject: Summary guest owed
Hi Mbaegbu,

You can report on the total amount owed by Guests and outstanding individual Guest payments. For individual Guests click on the 'Accounts' button on the toolbar or Customers > View A ...
  Topic: Summary guest owed
imagicsupport

Replies: 1
Views: 114

PostForum: iMagic Hotel Reservation   Posted: Sun Dec 08, 2019 1:11 pm   Subject: Summary guest owed
Which report shows summary Amount owed by guests?

Mbaegbu
  Topic: How to record guest payments?
imagicsupport

Replies: 1
Views: 113

PostForum: iMagic Hotel Reservation   Posted: Sun Dec 08, 2019 1:10 pm   Subject: How to record guest payments?
Hi Mbaegbu,

You can receive a payment by a guest by editing the booking, then going to 'Step 4 - Payment' (just click on the title). Under Payments enter in the guest payment amount and date. If yo ...
 
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