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  Topic: Import Customer Lists??
imagicsupport

Replies: 1
Views: 193

PostForum: iMagic Hotel Reservation   Posted: Fri Jan 24, 2020 2:46 pm   Subject: Import Customer Lists??
Hi Robert,

Thanks for the question about setting up existing guests with iMagic Hotel.

Yes, you can export from Access to a standard CSV file. Then import the CSV file into iMagic Hotel via 'Fil ...
  Topic: Import Customer Lists??
imagicsupport

Replies: 1
Views: 193

PostForum: iMagic Hotel Reservation   Posted: Fri Jan 24, 2020 2:45 pm   Subject: Import Customer Lists??
As I configure your system can I import customer information presently stored in an Access database.? I could export it to Excel first if necessary. This would greatly simplify set up effort.

Rober ...
  Topic: Default email
imagicsupport

Replies: 1
Views: 111

PostForum: iMagic Hotel Reservation   Posted: Fri Jan 24, 2020 2:43 pm   Subject: Default email
Hi Uni,

Thanks for the question on setting up email with iMagic Hotel.

On Windows 10, you can set the 'default email app'. For that:
1) In the Start search, type "default apps" then o ...
  Topic: Default email
imagicsupport

Replies: 1
Views: 111

PostForum: iMagic Hotel Reservation   Posted: Fri Jan 24, 2020 2:42 pm   Subject: Default email
Hi,
We are curious how do you change the default email for the email confirmations.

Thanks,
Uni
  Topic: How to mark an item as a service?
imagicsupport

Replies: 1
Views: 238

PostForum: iMagic Inventory Software   Posted: Fri Jan 17, 2020 8:15 am   Subject: How to mark an item as a service?
Hi Michelle,

Thanks for the question on inventory tracking.

If you don't want to track the quantity of an item then you can mark the item as a "service" and the stock level will be ign ...
  Topic: How to mark an item as a service?
imagicsupport

Replies: 1
Views: 238

PostForum: iMagic Inventory Software   Posted: Fri Jan 17, 2020 8:15 am   Subject: How to mark an item as a service?
I am trying to understand this program that was purchased last year. My question is after reviewing the forum, it states to mark the item as service should you have low inventory to create the invoic ...
  Topic: Lost data
imagicsupport

Replies: 1
Views: 360

PostForum: iMagic Inventory Software   Posted: Wed Jan 01, 2020 11:55 am   Subject: Lost data
Hi Debbie,

Thanks for the question and screenshot.

You've cropped off the top of the list so I can't see those folders. However, you've at least 3 database files (the ones called db.mdb), so you ...
  Topic: Lost data
imagicsupport

Replies: 1
Views: 360

PostForum: iMagic Inventory Software   Posted: Wed Jan 01, 2020 11:53 am   Subject: Lost data
Hi John,

Each day I do an invoice printout from the total item sales from the previous day. As I was catching up on those today I noticed that all invoices saved from November 8, 2019 to the prese ...
  Topic: Quickest way to get to the "Payment" screen?
imagicsupport

Replies: 1
Views: 336

PostForum: iMagic Hotel Reservation   Posted: Tue Dec 31, 2019 9:14 am   Subject: Quickest way to get to the "Payment" screen?
Hi Darryl,

Thanks for the question of recording hotel guest payments.

On a booking, click on the text 'Step 4 - Payment' - the charges/payment information will show. Click on 'Paid in Full', the ...
  Topic: Quickest way to get to the "Payment" screen?
imagicsupport

Replies: 1
Views: 336

PostForum: iMagic Hotel Reservation   Posted: Tue Dec 31, 2019 9:12 am   Subject: Quickest way to get to the "Payment" screen?
Thank you so much for all your help.

I have another question. A guest with a reservation checks-in. What is the quickest way to get to the "Payment" screen to mark them paid?

Thanks, ...
  Topic: Print field cell field
imagicsupport

Replies: 1
Views: 225

PostForum: iMagic Hotel Reservation   Posted: Fri Dec 27, 2019 9:26 am   Subject: Print field cell field
Hi Darryl,

Thanks for the question on customizing for the hotel guest receipt.

You can find a list of tags that are available here:
http://support.imagicsoft.com/viewtopic.php?t=690

You'd wa ...
  Topic: Print field cell field
imagicsupport

Replies: 1
Views: 225

PostForum: iMagic Hotel Reservation   Posted: Fri Dec 27, 2019 9:25 am   Subject: Print field cell field
I am wanting to print a receipt with the guest Cell/Mobile number on it. I noticed it will print the Work or Home number. Is there a field I can insert to print the Cell number. The current ones are ...
  Topic: Extend guest stay
imagicsupport

Replies: 1
Views: 291

PostForum: iMagic Hotel Reservation   Posted: Sun Dec 08, 2019 1:19 pm   Subject: Extend guest stay
Hi Mbaegbu,

To extend the stay you would edit the booking, then change the dates for the extended stay. You can then optionally change the rooms as required. If the manager wants to keep a record o ...
  Topic: Extend guest stay
imagicsupport

Replies: 1
Views: 291

PostForum: iMagic Hotel Reservation   Posted: Sun Dec 08, 2019 1:18 pm   Subject: Extend guest stay
When a guest checked-in expires and he/she decides to extend the stay, how can this be handled in iMagic Hotel?

Mbaegbu
  Topic: How to view detail owed for a guest
imagicsupport

Replies: 1
Views: 220

PostForum: iMagic Hotel Reservation   Posted: Sun Dec 08, 2019 1:13 pm   Subject: How to view detail owed for a guest
Hi Mbaegbu,

To see the individual charges for a Guest, edit the booking and then click on Step 4 - Payments. This will list down each individual charge for that Guest and Booking.

Regards, John
 
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